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Field Tech II

Posting Location: Panama City, FL
Req #: R0034075
Category: IT

Why Compucom? (Overview)

Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

What We Need & What You'll Do (Responsibilities)

Travel within a radius of up to 125+ miles daily in a specific route
Understand AC/DC and backup power concepts
Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
Manage triage, troubleshooting, and resolution to scope on IT equipment
Occasionally works at heights of 20’ to 25’, lift equipment training provided
Document efforts, issues, and resolutions. Close cases/tickets daily
Experience desired in copper and fiber cabling and various terminating connectors
Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment

Who You Are (Qualifications)

Minimum 1 to 2+ years of IT technical support experience
Hands on Break-Fix experience
CompTIA A+ certification (preferred)
Able to lift 50 lbs.
Net+ CompTIA certification preferred
Driver's License (Required)

Our benefits include:

Health Insurance (Medical, Dental, Vision)
Basic Life/AD&D
Employee Assistance Program
Paid Holidays
Paid Time Off
401(k)
FSA/HSA Pre-Tax Benefits
Discounts
Life/Disability Plans

Equal Employment Opportunity

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

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