• System Administrator

    Posted Date 2 weeks ago(1/4/2019 2:05 PM)
    Posting Location
    Tampa, FL
    Req #
    2019-25452
    Category
    Information Technology
  • Overview

    CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating over 30 years, CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

     

    CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following Systems Administrator role:

     

    The Systems Administrator will maintain, upgrade, and provide support for a diverse implementation of IT Service Management Tools. The Systems Administrator needs to be able to diagnose and resolve problems quickly and be available to respond to internal and external requests during and after hours. The individual should be able to easily communicate technical concerns and solutions to many different people with varying degrees of technical knowledge as well as work with individuals in all departments to help solve their technical issues. The Systems Administrator is also responsible for maintaining our system infrastructure, including ConnectWise Manage, ConnectWise Automate, ConnectWise Sell and similar ITSM tools.

    Responsibilities

    • Manage system infrastructure including databases, testing changes, and monitoring system health
    • Provide technical support for issues that may arise
    • Monitor the system daily and respond quickly to any security breaches or usability concerns
    • Backup systems and verify that backups have been completed
    • Regularly upgrade systems as needed
    • Assist in integrating new applications and technologies into the current system

    Qualifications

    • Associate Degree or higher in related field
    • 2+ years’ experience as a system administrator with similar tooling
    • Ability to respond to help desk requests after hours
    • Expert knowledge of system security concerns and vulnerabilities
    • In-Depth knowledge and experience with ConnectWise based tooling
    • Familiarity with operating systems and client server applications

    Join the Leader In the Delivery of Technology Solutions

    CompuCom has a clear vision and roadmap for the future of technology, and how it can help businesses achieve their goals.

     

    • 2018 Leader, Gartner Magic Quadrant, Managed Workplace Services, North America.
    • Recognized 15 straight years by Gartner.
    • We manage millions of devices and IoT nodes, including 6.4 million devices, 2.4 million network devices, 449,000+ servers and 1 million+ mobile devices.
    • We support 5.15 million users in North America and more than 8 million Service Desk contacts.

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