CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.
CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following Field Services Specialist role:
The Client Specialist is a High-level SMB Professional position leading our SMB Managed IT As A Service (MITaaS) Onsite delivery for MSP offerings within CompuCom. Delivery of technical onsite support expertise including network/equipment/software evaluation, equipment installation/configuration, software installation/configuration, and all break/fix repairs within the SMB environment for the SMB business.
The Specialist Level has the ability to solve a wide range of difficult problems using professional concepts and company policies and procedures in imaginative and practical ways. Works on problems of diverse scope where analysis of data requires an evaluation of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Normally receives general instructions on routine work, detailed instructions on new assignments or projects.
Delivery of CompuCom’s complete network design, equipment, and software solutions based on customer site evaluations. Install, setup, and configure all network/equipment/software/hardware for the client. Provide client support and post-install support for installations, configurations, software, and break/fix repairs including ongoing technical support in both the live environment as well as via phone conversation and/or remote connectivity as required.
Join the Leader In the Delivery of Technology Solutions
CompuCom has a clear vision and roadmap for the future of technology, and how it can help businesses achieve their goals.