POSITION DESCRIPTION: Incident/Change Coordinator
The Incident & Change Coordinator is responsible for initial production support, reporting, and providing support to CompuCom’s client. The coordinator will be required to proactively coordinate or respond to incidents/changes and issues reported by Data Center by performing initial technical analysis. The position will apply analytical, technical, and system administration knowledge to analyze and properly assign production support issues.
Qualification and Skills
Able to work “on-call” and perform occasional after hours changes during maintenance windows, if needed.