CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.
CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to our Sales Operations I role.
The Sales Operations I role will provide day to day account interaction and order processing services for the customer, and monitors customer problems to ensure that they are handled as efficiently and effectively as possible. Works on assignments that are complex in nature where considerable judgement and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other non-exempt personnel. Normally receives no instruction on routine work, general instructions on new assignments.
The Analyst Level should have 2 or more years of related product support experience. Industry experience preferred. Strong knowledge of PC hardware and software required. Excellent administrative, organizational and communication skills. Must be customer satisfaction oriented. An Associate’s degree is preferred.