POSITION SUMMARY:

Responsible for the coordination, design, planning, construction, and maintenance of buildings, grounds, equipment, machinery, and other facilities. Handles the coordination of building and office space allocation and layout, facilities expansion, communication services, and office services, which may include mail, archives, copy, janitorial, and dinning. Responsible for the coordination, implementation, and maintenance of health and safety programs, security, and loss prevention.

LEVEL OVERVIEW:

The Director Level develops corporate and/or organizational procedures and policies, and authorizes their implementation. Establishes goals and objectives in accordance with established policies and procedures, and may delegate responsibilities to subordinate managers. Provides direction to and review of managers and senior managers in various areas, groups, and/or operations. Provides training and guidance to lower level managers and personnel. Interacts internally and externally with executive level management, often requiring negotiation of extremely difficult matters. Directs and controls the activities of one or more functional areas, product groups, service groups, etc.

The Director Level should have an understanding of account operations, P&L management, budget management, and project management methodologies. Prepares and approves budgets, ensures timeline compliance, and develops implementation/delivery plans.

• Develops, implements, and maintains programs, policies, and procedures to ensure successful, efficient, safe, and cost effective facilities operations. Responsible for controlling all costs and meeting budgets.
• Plans, budgets, and directs facility modifications, including providing estimates on equipment, labor, materials, and other related costs. Reviews and analyzes reports of expenditures for previous year and for proposed improvements and changes to facilities in order to prepare budget estimates for current or upcoming year. Directs periodic or special inspections of buildings, grounds, and other facilities, and approves necessary repair work. Prioritizes repairs, taking into account feasibility, time, and costs. Directs any outside contractors to ensure accuracy and timeliness of repairs.
• Develops, implements, directs, and monitors existing and future programs, policies, and procedures pertaining to safety, security, and loss prevention. Formulates procedures for use in event of accidents, fires, or other emergencies. Analyzes and reviews loss trend information, and provides recommendations on more efficient and cost effective programs. Maintains integrity of any investigations, confidential information, and high security areas. Prepares safety and security reports for executive management as necessary. Directs efforts with local authorities on any security related issues. Ensures compliance with federal and state regulations and manages contact with the appropriate agencies.
• Directs the contracted vendor services, such as security system, security guard, dinning, housekeeping, and fitness center. Ensures the quality and effectiveness of these services. Continuously evaluates services, and resolves complaints or recurring problems. Searches for new contracted services and reviews information from vendors for preparing and accepting bids.
• Plans, manages, and ensures efficiency, timeliness, accuracy of cube, office, department, or branch moves. Responsible for controlling all costs involved.
• Manages any personnel or discipline issues that may arise. Controls hiring and terminations as needed. Reviews and approves all personnel administrative duties, such as weekly time keeping, vacation scheduling, performance evaluations, annual reviews, etc. Provides training, coaching, and counseling to group for continuous improvement throughout the facilities functions. Communicates with company employees, management, and executives regarding facilities activities, problems, or changes, keeping the company up to date on all facility operations.
• Other duties as assigned.

Requires a Bachelor’s degree and 10+ years of related experience or equivalent combination of experience and education, plus 6-8 years of management experience. Also requires good organizational, analytical, leadership, and communication skills, with the ability to interact with all levels of customers, vendors, and management. Knowledge of industry standards and company operations are preferable.