Responsible for ensuring the customer needs are satisfied by providing specific deliverables. Provides a positive, fulfilling, and satisfactory level of customer support while ensuring that all aspects of agreed service are adhered to, maintained and improved upon. The major emphasis is on coordination of tasks. The job may include responsibility for technical development. This position serves as a single point of contact and acts in a liaison capacity to facilitate problem resolution.
The Analyst Level in the Project Management role is one of project support, gaining experience, and understanding of good practices for remaining on schedule and within acceptable parameters. The Analyst may prepare status reports, coordinate project plan input, and provide assistance to project team leader. Requires 1-3 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. Experience desired in various types of projects.