Infrastructure Mgmt Tech I

1 month ago
Posting Location
Louisville, KY
Req #
Information Technology


The Storage & Data Protection Specialist role is responsible for the storage configuration and operations management, along with daily storage and backup management tasks in a complex environment. The typical environment for these residents contains multiple platforms of storage hardware, EMC, NetApp, Symantec software, and other infrastructure products. This role will be responsible for ongoing improvement of processes and applying best practices for the environment. 


Shares ownership of operational responsibility for storage provisioning and availability at the customer site(s) with the Customer Storage Manager. 
• Provisions storage based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards. 
• Performs necessary storage infrastructure maintenance in accordance customer's change management policies. 
• Provides analysis of Environment and Best Practice knowledge transfer. 
• Generate Regular operations reports using customer supplied tools

  • Recommend changes to procedures which result in operational optimization. 
    • Participate in Root Cause Analysis reviews when applicable.
  • Troubleshoot NetBackup daily job errors.
  • Performs backup and restores of client Data.
  • Removing Server from Backups (Decommissions)
  • Alert Response and escalation.
  • On- Call 24/7 Support required.


          2-3 years in a storage / technology environment

          2-3 years in a Data Protection environment

  • Cross-Functional skill. 
  • Proficiency in Storage hardware, software and/or operating systems environments. 
    • Possesses strong product/technology/industry knowledge. 
    • Knowledge of job associated database/software/documentation. 
  • Attention to detail.
  • Familiarity with VMware vSphere Client.
  • Familiarity with VMX,VNX, Clariion, Isilon, Data Domain and Recover Point Appliance.
  • Familiarity with NetApp Data OnTap 8, 7 mode, Netapp OCI.
  • Storage clustering and basic understanding of DFS, windows and unix/linux operations.
  • Basic understanding of NetBackup 6,7 Enterprise.
  • Basic understanding of Oracle, RMAN and SQL backup procedures and troubleshooting.






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