The Storage & Data Protection Specialist role is responsible for the storage configuration and operations management, along with daily storage and backup management tasks in a complex environment. The typical environment for these residents contains multiple platforms of storage hardware, EMC, NetApp, Symantec software, and other infrastructure products. This role will be responsible for ongoing improvement of processes and applying best practices for the environment.
Shares ownership of operational responsibility for storage provisioning and availability at the customer site(s) with the Customer Storage Manager.
• Provisions storage based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
• Performs necessary storage infrastructure maintenance in accordance customer's change management policies.
• Provides analysis of Environment and Best Practice knowledge transfer.
• Generate Regular operations reports using customer supplied tools
2-3 years in a storage / technology environment
2-3 years in a Data Protection environment