CompuCom is looking for an Inside Sales Support Analyst to support our Shared Services Center in Charlotte NC!
This role will include management of all forecasting activity, customer interaction on calls and via email, working across functional areas in response to customer inquiries and some backlog management. In addition, will be responsible for working with account execs and sales teams in supporting all customer support interactions and manually supporting unique reporting requests and requirements. Will be accountable for forecasting activity as well as management of inventory. Normally receives no instruction on routine work, general instructions on new assignments. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other non-exempt personnel.