CompuCom

Director of Sales Operations

2 weeks ago
Posting Location
Charlotte/NC
Req #
R0008989
Category
Sales

Overview

The Director Sales Operations (DSO) manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales program implementation, sales compensation design and administration and recruiting of sales force talent. The DSO is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Senior Vice President Sales Operations, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.

 

 

POSITION SUMMARY:

 

The Director Sales Operations (DSO) manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales program implementation, sales compensation design and administration and recruiting of sales force talent. The DSO is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Senior Vice President Sales Operations, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.

 

  • Coordinates sales forecasting, planning, and budgeting processes within the sales organization.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
  • Coordinates planning activities with other functions and stakeholders within the firm
  • Responsible for leading all sales transformation and process changes activities
  • Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
  • Works to ensure all sales organization objectives are assigned in a timely fashion.
  • Proactively identifies opportunities for sales process improvement.
  • Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Assists sales management in understanding process bottlenecks and inconsistencies.
  • Facilitates an organization of continuous process improvement.
  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
  • Provide input to senior leadership in the development and administration of sales incentive compensation programs.
  • Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
  • Responsible for supporting quarterly sales board reporting
  • Works with Sales Stack Technology Team to ensure tight integration of sales process and tools
  • Works with Sales Enablement team to ensure operations supports and extends all enablement activities

 

 

QUALIFICATIONS:

 

  • BS degree required and MBA preferred
  • 8+ years of relevant experience in strategy, sales operations, or management consulting
  • 3+ years direct selling and/or sales management preferred
  • Experience leading business transformation initiatives for a high performing sales organization
  • Strong strategic planning skills combined with exceptional execution
  • Natural leader with inherent personal drive; ability to navigate ambiguity and motivate a team of hire performing individuals
  • Excellent analytical skills combined with strong business judgment and strong finance & accounting knowledge
  • Executive presence; exceptional presentation, written, and oral communication skills
  • Strong aptitude and proficiency using Salesforce.com

 

 *LI-DS1

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