CompuCom

Retail Chief Technology Officer

3 months ago
Posting Location
Charlotte/NC
Req #
R0007798
Category
Sales

Overview

Position Description

The Retail CTO will lead retail strategic planning activities and drive retail business development for the company.

Responsibilities

Become CompuCom’s Client Facing Thought Leader for Retail

  • Develop a strong network of CIOs and CEOs within the industry
  • Work closely with key retail customers to understand their priorities and pain points.
  • Drive customer engagement through forums like roundtables.
  • Attend industry conferences (i.e. NRF) and build relationships in order to maintain a deep understanding of innovations and opportunities in the industry.
  • Raise industry profile by sitting on industry panels, writing thought pieces, and maintaining a strong online presence
  • Share industry knowledge with customers and use toward building the product development strategy.
  • Join Account Executives on sales calls as a Subject Matter Expert.

 

Drive Retail Business Development

  • Understand the evolution of the technology landscape in the store/branch and build a strong point of view around innovation.  Understand what technologies our customers should be using (i.e. which POS system, in store tools).
  • Forge relationships directly with relevant technology providers.
  • Build channel partnerships

 

Build a Retail Product Development Strategy

  • Tailor and package existing products and features to appeal specifically to the retail market
  • Work with internal business unit teams to translate the customer needs into new features, offerings, and solutions.

Develop and Lead a Retail Go to Market Strategy

  • Educate the sales team on products and offers.
  • Educate the sales team on the priorities of the customers and trending market opportunities.
  • Work closely with the marketing team to raise the profile of CompuCom in the retail vertical and drive lead generation activities.

Requirements

  • MBA or equivalent in education and experience
  • 10+ years of experience in the retail industry, preferably in a CIO/CTO or strategy role
  • Successful track record of building strong industry relationships

Knowledge, Skills, and Abilities

Will specifically possess the following:

  • Ability to influence senior leaders in a highly matrix-based organization
  • Broad depth of knowledge of the retail industry including trends, future direction, and needs
  • Demonstrated success in maintaining perspective and focusing on key priorities
  • Proven record as a good team player with an understanding of how to deliver both personal and team goals
  • Background in strategy and/or marketing is a plus
  • Strong interpersonal skills and emotional intelligence
  • Highly developed analytical skills and data savvy
  • Capacity to work independently or as part of a team with a “roll up your sleeves” approach.
  • Proven ability as thought leader who is creative and innovative in identifying solutions and persuading others to a course of action
  • Excellent written, oral, presentation, and facilitation skills.

 

*will consider this role to be based in  other locations

 

*LI-DS1

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