Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you! CompuCom is seeking Part-Time Field Service Technicians across the US!
Our part-time associates enjoy a regular weekly schedule, with hours you can count on, never more than 29 hours per week, flexibility, competitive benefits, training, and association with a company who empowers people to achieve the highest levels of performance by making technology work for them, anywhere, anytime, on any device.
This hourly opportunity is open for a regularly set schedule and can vary based on your availability and business needs! We provide 24 x 7 coverage and need dedicated technicians for various shifts.
A little more about this opportunity:
Performs on-site or in-house servicing, repair and/or installation of company product(s) including system hardware and software, PC's, and networking/wireless networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system.
Responsibilities: The Technician Level works on assignments that are routine in nature where limited judgement is required. Under general supervision repairs, installs, and tests less complex computer system hardware or software.